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Body Language

Greeting

A firm but painless, palm-to-palm handshake is a good way to launch an interview. Combine that with a genuine smile, direct eye contact and a clear "Thank you for seeing me", and you're off to a good start. To make your handshake work, offer your hand by holding it straight out with your thumb raised so you get a good grip. Walk with energy, stand up straight, keep your shoulders back and your chin raised. As you make eye contact take a few seconds to notice the colour of the other person's eyes. This will help you to hold eye contact rather than just giving a quick glance. Look pleased to be there rather than nervous and hesitant. Confidence and poise count.

Smile

Did you know that the majority of people forget to smile during an interview? It's the most common mistake that interviewees make. When you are stiff and uptight, smiling just doesn't come naturally. So relax and lighten up. Be friendly and open with your interviewer, not formal and controlled.

Look for opportunities to smile such as when talking about your accomplishments or your people skills. Hold your smile for a few seconds to make sure it registers with the interviewer. Chances are you'll discover that they're smiling too. It's a great way to build rapport and it's a natural relaxer. Close the interview the same way you started it, with a smile, a handshake and a heartfelt "Thank-you!"

Eye Contact

Take your cues from the interviewer, and match the amount of eye contact you make with theirs. Break away occasionally when they do, or when you feel too uncomfortable. Don't stare! You can look at the interviewer's hands, something on their desk or even over their shoulder from time to time.

Anytime you are asked a question that may have a negative answer, it is important that you look the interviewer straight in the eye and give them a direct answer. This would include questions like, "Why did you leave that job?" or "Why were you not promoted?" Your honesty will help to earn the interviewer's respect.

Posture

The way you sit, walk and stand can speak volumes about your energy level, your confidence and even your mood. Walk with purpose and put a 慴ounce' in your step. Sit straight and well back in the chair. Don't perch on the edge of the seat, slouch into it or lean over on one elbow. You can deliberately shift your position from time to time, but fidgeting will make you appear restless and uncomfortable. Sit with your arms resting on the arms of the chair or in your lap. Fold your hands if that's comfortable for you. Do not cross your arms across your chest. This can be interpreted as defensive and unfriendly.

Gestures

When you sit in front of a desk, your interviewer has only a head and shoulders view of you. That's why it's important to bring hand gestures into your conversation to emphasize points in your answers. Hand gestures are an important part of communication. Use them effectively and they will add to the impact of your answers. Over-use them and they will distract from your message.

Nodding slightly at some point when the interviewer is speaking will show that you are paying close attention. You can also nod and smile to show that you agree with something the interviewer has just said.

Facial Expressions

Many of us wear our hearts on our sleeves and our thoughts on our faces. Interviewers will believe what they see before they believe what they hear. In other words, if your response to a question about your last boss includes a frown and an unconscious sigh, the value of the words you speak will be diminished by your expression. Discrepancies like this can make your answers less believable.

Body Language to Avoid

  • shrugging or pointing

  • exaggerated head-shaking

  • frowning or sighing

  • eye-rolling

  • excessive blinking

  • lip-biting

  • playing with jewelry, or tie

  • smoothing hair or mustache

  • constantly shifting position

  • arms crossed over chest

  • gripping the arms of the chair

  • constantly tapping your feet

 
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