PROFILE

An organized and professional Executive Assistant with over 10 years of varied experience working in a fast-paced, corporate environment.  Key strengths include: intuitive, interpersonal, highly organized, customer service and detail oriented.  A confident communicator who builds honest and respectful relationships with both clients and co-workers.  Takes a committed approach to achieving results in a deadline-driven environment.  Works well independently and as a flexible team player.

EMPLOYMENT BACKGROUND

ABC COMPANY	1994 - 2003
Executive Assistant to Chief Financial Officer	2002 - 2003
Administrative
* Managed confidential, daily business activities for the Chief Financial Officer and provided administrative support to the finance team of 15 employees. Consistently performed all tasks accurately and efficiently in a fast-paced, highly confidential area.
* Proactively managed the Microsoft Outlook Calendar; coordinated appointments, conference calls, meetings and travel arrangements for the CFO. Assisted him by researching material and creating numerous PowerPoint presentations that were delivered by him as the keynote speaker.
* Prepared correspondence, memos, minutes, organization charts, and strategic reports.  Created, edited and formatted confidential presentations and documents, while ensuring accuracy and attention to detail.
* Prepared numerous PowerPoint presentations for internal Leadership Results and client meetings. Investigated and reviewed information to ensure consistency and conducted “mock” runs to ensure presentations were correctly coordinated.
* Monitored the CFO’s telephone and e-mail correspondence in his absence and acted on items that needed immediate attention.
Operations
* Selected to support the Vice President of Services and Support, the Chief Financial Officer and the Vice President of Sales and Marketing concurrently, during a three-month transition period, while assisting their direct reports and teams.
* Handled additional workload for co-workers during leaves, vacations and restructuring periods when team was reduced to from 17 to 3 administrative assistants.
Financial
* Processed all Visa Procard purchases for Lucent finance team of #; tracked purchases on an excel spreadsheet, reconciled monthly statements and accurately prepared personal expense reports for CFO using XMS system.
* Worked with the XMS Analyst to audit XMS Reports; followed up with employees to ensure reports were completed in a timely manner, and reviewed them for accuracy before submitting to the CFO for approval.

Executive Assistant to Vice President of Sales and Marketing Canada	1994 - 2002
Administrative
* Managed daily business activities and acted as the lead contact for his direct reports throughout Canada.
* Proactively managed the Microsoft Outlook Calendars, coordinating all appointments, conference calls, meetings and travel arrangements.  Liaised with direct reports and teams to ensure proper communication.
* Assisted with smooth transition during a major restructuring at Lucent with Executive Management Teams, their assistants and customers.  Acted as the backup for Executive Assistant to the President.
* Reorganized, relocated and catalogued the complete collection of promotional gift items used by Lucent Technologies Canada.
Event Planning
* Successfully planned and organized key Lucent executive customer events, including The Stratford Express, Black-Tie Gala Event, NHL All Star Game Weekend, The Langara Fishing Trip, The Masters Golf Tournament in Augusta, Lucent Canadian Junior Tournament (managed by the American Junior Golf Association), Mozart in Prague, Toronto Philharmonic, numerous Air Canada Centre events, hockey and basketball games.
* Coordinated a three-day Holden Sales Training session: proactively worked with the Senior International Training Manager and the Area Vice Presidents to establish the Table Case Opportunities.  Managed all training materials and details.
* Provided additional support by exercising leadership role in annual Lucent Technologies Canada Kick-Off and coordinating volunteers under the Vice President for the United Way Cabinet Leadership Team.
Finance
* Accurately prepared and tracked all expense reports using XMS.

ABC COMPANY.	1991 - 1994
Corporate Receptionist (part-time)
* Represented company as the first point of contact with public and handled a fast-paced switchboard with a 300-line extension.  Trained employees to use this system.
* Performed a variety of administrative functions including: created and maintained a telephone directory for AT&T Canada Inc.; monitored, enforced and maintained proper security procedures in the building; drafted and edited routine office correspondence for Facilities Department; worked in Intelligence Department assembling the “Industry Watch” – AT&T’s Newsletter; and calculated monthly telephone invoices across Canada.

ABC COMPANY.	1988 - 1991
Executive Assistant to President
* Performed all general office duties; created, edited and formatted extensive residential and commercial Appraisal Reports, and Real Estate Offers.

PROFESSIONAL DEVELOPMENT

Completed finance training for new Quote to Cash SAP process, online training, 2003
Project Management Course, Orlando, Florida, 1999
Overview of the History of Technology, Orlando, Florida, 1998
Executive Assistant, Banff Management Course, Calgary, Alberta, 1997 & 2000

COMPUTER SKILLS

Microsoft Outlook
Lucent Intuity Message Manager NetMeeting 	Microsoft Office 2000
PowerPoint
Excel	EZBuy/SAP (Finance Software)
XMS (Expense Reporting Software)
Typing 70 WPM

VOLUNTEER EXPERIENCE

Junior Achievement: – Active participant for several years, taught grade 8 students the one-day course entitled “Economics of Staying in School”.  Trained volunteers at Lucent to teach the same course.

Habitant For Humanity – Co-led Lucent Care Day where employees volunteered one day to participate in building a home for those less fortunate.